This online privacy statement is provided to make you aware of how Shinagawa Refractories Australasia Pty Ltd (Shinagawa) collects, uses, disseminates and secures the information of visitors to our website.

Information Obtained

Some of Shinagawa’s web screens, including the Product Enquiry screens, require users to be either pre-registered for use or to provide contact information (such as name, email address, company, phone number etc).

Uses of Information

Shinagawa uses this information to contact users about potential refractory applications and sales. Additionally, Shinagawa may use this information to update registered users about changes to the Shinagawa site, new refractory information, or updates to material data and properties.

Shinagawa may also use the information collected to distribute general market information about Shinagawa to registered users.

Information Removal or Alteration

Should users’ wish to remove their details from the Shinagawa database, please either:

• Send an email to sales@shinagawa.biz
• Send mail to Shinagawa Refractories, PO Box 1035 Unanderra, 2526, NSW
• Call Shinagawa on (61 2) 4221 1700

A Shinagawa representative will contact you about your request.

Updates to users’ information can be done via the Shinagawa web site. Please follow the prompts where requested.

External Links

The Shinagawa web site contains links to other web sites. Shinagawa is not responsible for the privacy practices or content of those sites.

Security

Shinagawa takes all reasonable steps available to us to protect your personal information from misuse, loss, modification or unauthorised access.

Disclosure of Personal Information

Shinagawa does not release users’ information to anyone outside of Shinagawa other than for a purpose made known to and authorised by the user.

Shinagawa may update or amend this policy statement at any time by posting the amended document to the Shinagawa web site.